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Tips
17th June 2019

How to clear your cache

When updating your website and you don’t see your amends… you probably need to clear your cache.

Caching is a wonderful thing that browsers do to create better user experiences on websites. Browsers will sometimes store images and content on websites you visit frequently so when you visit it next, your website load time is much faster because it has already stored a lot of the content.

Although the pain point for someone who manages the website is that you might not immediately see updates you make!

 

How do I clear my cache?

On Windows, every browser is the same! For Mac, read on;

Universal Shortcut on Windows: Ctrl + Shift + Delete.

 

Here are more detailed instructions for the main browsers below:

Clearing Cache on Google Chrome

Windows Device

Shortcut: You can also access this menu by holding Ctrl + Shift + Delete.

OR

  1. On your computer, open Chrome.
  2. At the top right, click More More
  3. Click More tools  > Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to Cookies and other site data and Cached images and files, check the boxes.
  6. Click Clear data.
  7. Reload/Refresh the site afterwards

 

Mac Device

Shortcut: You can also access this menu by holding CMD + Shift + Backspace

OR

  1. In the Chrome window, click Chrome
  2. In the drop down menu, click Clear Browsing Data
  3. In the Clear browsing data window, select the Cached images and files option.
  4. Choose the time range, depending on how much cache you want to eliminate.
  5. Click the Clear Data button to free up the space.
  6. Reload/Refresh the site afterwards

 

Clearing Cache on Internet Explorer

Windows Device

Shortcut: You can also access this menu by holding Ctrl + Shift + Delete.

OR

  1. At the top right, click Tools (via the Gear Icon)
  2. Click Safety and click Delete browsing history….
  3. Make sure to un-check Preserve Favourites website data
  4. Check both Temporary Internet Files and website files, and Cookies and website data then click Delete.
  5. Reload/Refresh the site afterwards

 

Clearing Cache on Safari

Mac Device

Set Development Menu:

  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Advanced tab.
  3. Click checkbox Show Develop menu in menu bar

Clearing Cache in Safari Development Menu:

  1. Click Develop in the top menu
  2. In the drop down menu, click Empty Caches
  3. Reload/Refresh the site afterwards

 

 

Clearing Cache on Mozilla FireFox

Windows Device

Shortcut: You can also access this menu by holding Ctrl + Shift + Delete.

OR

  1. Click on the Menu at the top right corner
  2. Click on Options
  3. On the left hand column , select Privacy & Security
  4. Find the section called Cookies and Site Data, and click on Clear Data
  5. Check off the two checkboxes Cookies and Site Data, and Cached Web Content
  6. Click Clear
  7. Click Clear Now
  8. Reload/Refresh the site afterwards

 

Mac Device

Shortcut: Depending on the type of keyboard you are using, you can also access this menu by holding
CMD + Shift + Delete 
or  CMD + Shift + FN + Backspace

OR

  1. In the main menu of the browser select History
  2. Click Clear Recent History…
  3. A popup opens. In the drop-down menu, you can define the time range you want to delete the cache.
  4. To delete all cache data, select Everything from the drop-down menu.
  5. Afterwards, click on the arrow next to Details to show the different possibilities for which data should be deleted.
  6. If you want to delete only the cache, then check the checkboxes next to Cookies and Cache.
  7. With a click on the button Clear Now you delete the cache.
  8. Reload/Refresh the site afterwards. 

 

 

Clearing Cache on Microsoft Edge

Windows Device

Shortcut: You can also access this menu by holding Ctrl + Shift + Delete.

OR

  1. Click on the  . . .  symbol on the top right hand corner of the main menu.
  2. Click on Settings
  3. Find Clear browsing data and click Choose what to clear 
  4. Check the options Cookies and saved website data and Cached data and files
  5. Confirm the selection with a click on the Clear Button.
  6. Reload/Refresh the site afterwards