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Accessibility statement.

We build and maintain websites for technical businesses, so we hold our own site to the standard we would set for a client’s. That means being straight with you about what works, what does not, and what we are doing about it.

This website is run by Appeal Marketing Limited, trading as Appeal Digital.

What you should be able to do

You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without text spilling off the screen
  • navigate the site using a keyboard alone
  • navigate the site using speech recognition software
  • listen to the site with a screen reader, including recent versions of JAWS, NVDA and VoiceOver

We have also kept the writing as plain as the subject matter allows.

AbilityNet has advice on making your device easier to use if you have a disability.

Where this site falls short

We know about the following, and we are not going to bury it:

  • Some images are missing text alternatives. People using a screen reader cannot access the information those images carry. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). We are working through the site to put this right.
  • Some older PDFs are not fully accessible to screen reader software. See “Documents and files” below.

If you hit something that is not on this list, we want to know. It means we have missed it.

Telling us about a problem

If something on this site does not work for you, email [email protected] or report it through our support portal.

Tell us the page, what you were trying to do, and what happened. We will reply within five working days, and we will tell you either when it is fixed or why it is going to take longer.

Getting information in a different format

If you need something on this site in another format - accessible PDF, large print, easy read, audio recording or braille - ask us and we will produce it:

We will come back to you within five working days.

Documents and files

Some of our PDFs and Word documents carry content that matters - guides on how to do a particular task, process documentation, and forms hosted on third-party platforms. Older files may not be fully accessible to screen reader software. If you need one in an accessible format, ask us using the details above and we will produce it.

Forms and third-party content

Parts of this site rely on third-party services, including our contact and enquiry forms and our support portal. We choose accessible services where we can and raise problems with the supplier where we cannot, but we do not control their code.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. The reasons are listed under “Where this site falls short” above.

How we test

We test this site with automated tooling and manual keyboard and screen reader checks. We do not currently run a formal external audit.

What we are doing about it

Accessibility is not a one-off task, and a statement that never changes is not worth much. We review this page and the issues behind it, fix what we find, and update the list above so it stays honest.

About this statement

This statement was prepared on 30 June 2022 and last reviewed on 20 September 2026.