Modular WordPress rebuild and SEO growth for a national managed service provider.

Croft is a managed service provider delivering IT, communications and business mobile services to more than 5,000 clients from 12 UK offices and one in Amsterdam.
Its client list runs from Multi-Academy Trusts and public sector bodies to enterprise names including FanDuel, WilmerHale and Nvidia. Much of that scale has been built through acquisition, bringing established regional providers into a single national business.

Challenge.
Croft had grown faster than its website. The site described a smaller, older version of the business, and it had become difficult to change.
- A restrictive site that no longer told the truth. The platform was old and rigid. Making it reflect the current shape of the business, the service range, the geographic footprint, the calibre of client, meant more effort than it was worth, so it kept slipping.
- A buy and build strategy with no single roof. Acquisitions had brought in a set of businesses, each with its own website, its own regional reputation and its own audience. Bringing them together as one brand was overdue, but doing it badly would have been worse than not doing it.
- Equity that could not be lost. Every acquired company carried years of accumulated search authority, backlinks and customer recognition.


Solution.
Migration first, rebuild second. The existing site was migrated across to us before anything changed, giving us a stable, properly managed platform to work from rather than a rebuild running on foundations nobody controlled.
A modular structure the team can run. The site was rebuilt on WordPress with layouts and UI features assembled as components inside the block editor. New service pages, sector pages and campaign landing pages are built in house, which matters for a business that keeps adding capability.
Consolidation that protected the value. The acquired brands were brought under the Croft roof with their search equity mapped and carried through. Redirects, content and authority were treated as assets to be preserved rather than tidied away, so the specific value each acquisition had built continued to work for the group.
Growth layered on top. With the foundations in place, SEO became the next phase rather than an afterthought. Over the 18 months since launch, Croft's average position in Google moved from 53 to 13.
HubSpot connected to the site. Enquiries flow straight into the CRM, so the marketing team can see what the website is actually producing rather than guessing at it.
CLIENT FEEDBACK
Dylan Pepler
Head of Marketing
“Appeal delivered a website that spoke to our target audience and showed our personality.
After various consultations Appeal got to know how we worked and the type of clients we were trying to target before delving into the design and development. They felt like an extension of our business and really got to know how we operate.”
Result.
Croft now has a website that matches the business behind it: national coverage, enterprise clients, a full service range, all under one roof and none of the acquired value left behind.
Work continues. The next phase is building on that visibility inside generative search and LLM answers, where an increasing share of B2B research now starts.
place improvement in average search positioning
office locations brought under one brand

Stuck with your website?
If you can't make changes, or your website isn't performing, we should talk.
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